NATIONWIDE CLINICAL LABORATORY CONSULTING & REGULATORY SUPPORT
Who we serve

Every laboratory is different.
Find the support that fits yours.

Physician office laboratories, hospital departments, independent reference labs and specialty testing teams face different pressures. Explore the laboratory settings below, all visible on one page, and see how our services can be tailored to your testing complexity, staff and regulatory responsibilities.

A place for every kind of laboratory

Browse all laboratory types, without choosing just one.

Many organizations span multiple categories. A hospital may operate a core lab and point-of-care sites, while a physician practice may perform waived and nonwaived testing. Every category below remains visible so you can explore more than one.

Physician officeHospitalIndependent / referenceSpecialty / molecularFQHC / communityUrgent care / POCPublic healthBlood bankLong-term careDialysisMobile / outreachNew / expanding labs
Physician office laboratories

POLs and in-practice testing

Smaller teams may handle testing alongside direct patient care. We can help clarify the CLIA certificate and testing-complexity implications, organize applicable QC and personnel documentation, prepare for nonwaived inspections, and support new instrument or assay implementation.

Inspection readiness support →

Hospital and health-system laboratories

Core labs and distributed testing

Multiple departments, instruments, shifts and point-of-care locations complicate consistency. Support may include quality-system gap reviews, method implementation, proficiency-testing follow-up, competency processes, corrective actions and documented readiness across applicable sites.

Our quality-focused approach →

Independent and reference laboratories

High-volume, high-accountability testing

Test-menu expansion, staff turnover, instrument changes and referral workflows can stretch technical and quality leaders. We help structure inspection preparation, validation projects, evidence review and ongoing compliance monitoring around your operational priorities.

Method implementation support →

Specialty, molecular and advanced testing

Specialized assays and technologies

Specialty operations may include molecular diagnostics, immunology, autoimmune testing or other complex methods. We can assist with the applicable verification or validation pathway, quality records, study coordination and documentation needed for a controlled clinical launch.

Validation and verification →

FQHCs, rural and community clinics

Practical support for lean teams

Community-oriented sites often combine clinical care with limited laboratory staffing. We help identify the obligations that apply to the actual test menu, simplify evidence tracking, support competency and training processes as required, and plan testing changes without unnecessary overhead.

Review your readiness →

Urgent care and ambulatory settings

Point-of-care and rapid testing

Frequent personnel changes and fast testing workflows call for consistent instructions and appropriate oversight. We support new-test planning, manufacturer-instruction adherence for waived testing, and the additional personnel and quality requirements that can apply when sites perform nonwaived tests.

Explore practical oversight →

Public health and community screening

Outreach, surveillance and testing programs

Testing sites can change quickly as programs evolve. When CLIA applies, support can focus on certificate and testing scope, training evidence, quality processes, new instruments, sample workflows and operational changes. Requirements depend on the actual activities performed.

How we scope support →

Blood banks and transfusion services

Specialized quality responsibilities

These operations may face overlapping laboratory, blood-service and accreditation requirements. We can help organize a scoped assessment of applicable CLIA documentation and quality systems, while coordinating with responsible subject-matter experts for specialized blood-service obligations.

Discuss your specific needs →

Long-term care and nursing facilities

Testing close to the resident

Bedside or on-site testing requires clarity about the tests offered, certificate coverage, personnel responsibilities and manufacturer instructions. We help identify manageable documentation and oversight processes, and assess the additional obligations if testing expands beyond waived methods.

Request a focused consultation →

Dialysis and renal care testing

Testing within specialized care

Testing in renal-care environments can intersect with other facility requirements. We help define which laboratory tests and CLIA provisions apply, and then focus on appropriate personnel, procedures, QC documentation and support for new test systems.

Define the right scope →

Mobile labs and outreach testing

Consistency beyond one location

Mobile and distributed programs need clear oversight, specimen workflows, equipment responsibilities, quality evidence and a well-defined regulatory scope. Support is tailored to site arrangements, applicable certificates, testing complexity and the setting where examinations occur.

Discuss mobile testing →

New laboratories and expansion projects

From planning to operational readiness

New facilities and growing laboratories need sequencing across certificate applications, method implementation, staffing, procedures and quality systems. We can support planning, verification or validation projects and readiness documentation, with final decisions retained by authorized laboratory leadership.

Plan a validation project →

Also working in other settings? We welcome inquiries from ambulatory surgery centers, school and student health programs, pharmacies, home-health programs, correctional settings and other organizations performing clinical testing. The appropriate CLIA scope depends on the specific testing performed, not just the facility name.

Free resource for your laboratory type

Get a tailored CLIA readiness checkup.

Pick any laboratory setting and the highest complexity of testing you perform. Answer practical screening questions and print a list of items worth a closer look.

Start My Free Checkup →
Testing complexity matters

One laboratory type can have very different CLIA responsibilities.

The setting alone does not determine the requirements. The highest-complexity testing performed, certificate type, applicable regulatory standards and accreditor requirements shape the work. We start with that distinction before recommending a service.

Waived testing

Certificate of Waiver

Waived-only sites must hold an appropriate certificate and follow test manufacturers' instructions. Other federal nonwaived quality-system requirements generally do not apply to waived-only testing, although state rules or other obligations may.

Specific microscopy procedures

Provider-performed microscopy (PPM)

A PPM certificate authorizes only a defined subset of moderate-complexity microscopy procedures by eligible providers, along with waived testing. It is not a general authorization to perform all moderate-complexity tests.

Nonwaived testing

Moderate and high complexity

Nonwaived laboratories must meet applicable personnel, quality-system and inspection requirements. Verification or validation, proficiency testing, competency and other obligations depend on the laboratory's methods and circumstances.

Official resources: CMS: Apply for a CLIA Certificate and CDC: Test Complexities. Always assess current federal, state and accreditation requirements for the laboratory.

Beyond the laboratory

IVD manufacturers and implementation teams are welcome, too.

Manufacturers and field teams are not a CLIA laboratory category, but their commercialization workload often intersects with customer validation, technical onboarding and instrument implementation. Creative Concepts Consulting and Connexis can discuss scoped study coordination, training support, launch workflows and field application workloads.

Manufacturer and implementation support

Help customer labs bring new systems into service.

Support your internal technical team and customer laboratories with focused implementation assistance, while preserving each party's authorized clinical, regulatory and quality responsibilities.

Discuss an IVD Implementation Project ↗
Tell us about your laboratory

Don't see the perfect label for your operation? That's fine.

Share your testing setting, CLIA certificate or complexity, test menu and biggest regulatory or implementation concern. We'll help define whether a focused project or ongoing consulting support makes sense.

Request Your Free Laboratory Consultation ↗

Mock inspection support · Method validation support · Our approach